FAQ
Home | FAQ
How do I get a quote?
Please contact our sales office at (714)-871-9268 or email us at pammipan@grandaideco.com.
How do you calculate freight costs?
Freight costs depends on the current market prices. We do not control the shipping costs.
Can I mix and match different cutlery sets?
Yes, you absolutely can.
What is the minimum requirement for an order?
One purchase order must satisfy one full 40-foot container.
What are the payment terms?
25% deposit / Net 30 days after delivery.
What is your lead time?
Our lead time is 45 days.
Do you offer private labeling?
Yes, we can private label your items with your company logo.
Where are you located?
We are located in Brea, California
What is your maximum order capacity?
We are capable of producing one or one hundred containers a month within our own factory in Ningbo, China.
Do you offer compostable products?
Yes, we can produce compostable products upon your request.
Do you ship worldwide?
Yes. We can supply to small or big retailers no matter the size of your business.
Is there any production delays?
No, our factory is working 100% normal and production is running quickly and smoothly with no delays.